About Rocket IT
We’ve been helping businesses since 2002, and our team have a wealth of experience managing IT systems within companies of all sizes; we know our stuff and love to share our ideas with you. Many of our customers are from the manufacturing, construction and trades sectors.
Welcome to Rocket IT
We bring our knowledge, skill, experience and common-sense approach to your business, providing solutions that fit your budget and strategy and ensure future-proofing.
Since our inception in 2001, we have been dedicated to providing top-notch managed IT services to businesses of all sizes. Our journey began with a simple yet powerful vision: to offer reliable, efficient, and friendly IT support that empowers our clients to focus on their core business activities without worrying about their IT infrastructure.
Over the years, we have honed our expertise and developed a unique approach to managed IT services. Our business model is straightforward and transparent. We charge a monthly fee based on the number of users and devices, ensuring that our clients receive predictable and scalable IT support costs. This model allows businesses to budget effectively and avoid unexpected expenses, making IT management a seamless part of their operations.
One of the key elements that set us apart is our proprietary recipe for providing support. This recipe is a blend of best practices, cutting-edge technology, and a deep understanding of our clients’ needs. We believe that IT support is not just about fixing problems; it’s about preventing them. Our proactive approach includes regular system monitoring, maintenance, and updates to ensure that potential issues are identified and resolved before they can impact our clients’ operations.
Our team of engineers is the heart and soul of our company. We take pride in having a group of highly skilled professionals who are not only experts in their field but also genuinely enjoy what they do. Our engineers are known for their friendly and approachable demeanor, always ready to assist with a smile. This positive attitude creates a welcoming environment for our clients, making it easy for them to reach out for help without hesitation.
We understand that every business is unique, and so are their IT needs. That’s why we offer customized solutions tailored to each client’s specific requirements. Whether it’s managing a complex network, ensuring data security, or providing end-user support, we have the expertise and flexibility to deliver the right solution. Our goal is to become an extension of our clients’ teams, working closely with them to achieve their business objectives.
In addition to our core managed IT services, we also offer a range of complementary services to enhance our clients’ IT capabilities. These include cloud solutions, cybersecurity, data backup and recovery, and IT consulting. By providing a comprehensive suite of services, we ensure that our clients have access to all the tools and support they need to thrive in today’s digital landscape.
Our commitment to excellence has earned us a reputation as a trusted partner in the IT industry. We have built long-lasting relationships with our clients, many of whom have been with us since the early days. Their loyalty is a testament to the quality of our services and the value we bring to their businesses.
As we look to the future, we remain dedicated to staying at the forefront of technological advancements and continuously improving our services. We believe that innovation is key to success, and we are always exploring new ways to enhance our offerings and deliver even greater value to our clients.
In conclusion, our managed IT services company has been a reliable partner for businesses since 2001. With a transparent pricing model, a unique recipe for support, and a team of smiling engineers, we provide customized solutions that meet the diverse needs of our clients. Our commitment to excellence and innovation ensures that we will continue to be a trusted IT partner for years to come.
Made and owned in NZ.
We can become your IT Department
Boost your success, with the right IT solution.
No techno babble.
We understand that many people don’t talk ‘tech’. So, if you think being ‘in the Cloud’ involves flying, or that Blockchain has something to do with building, we’ll help you understand what it is and what it means for you.
We know that IT problems can often lead to the urge to throw something, so our team will respond to issues quickly, sympathetically and holistically – we work on the root cause, so the issues don’t keep occurring. We get you back in business fast, with communication and a smile.
NZ and Worldwide Support
Loads of great people
We partner with companies around NZ to bring your company physical visits across the country. Our partners are hand-picked and have worked with us over many years. They have a wealth of experience and share the same culture and values as us.
The majority of our work is done remotely so it is rare that we will need to go onsite. We also partner with an IT company in the UK. They are able to supply services out of NZ hours.
Partnerships
Software and applications
We don’t and can’t do everything. As the saying goes, “Jack of all trades and master of none”. However, we know a man who does. We have relationships with many NZ application providers and often act as the aggregator in the middle to ensure you get the support and advice you need. If you have a specific application requirement, we can find you the right partner/implementor. We know what products are right for your business.
We are a group of talented, humorous, and innovative individuals with enormous pride in our work.
IT guru’s who are easy to get along with, speak layman’s and don’t try and sell you software/products you don’t need. Just a good all round nice bunch of people, with a great customer service attitude.